Privacy Practices

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Effective Date: January 1, 2024 | Last Updated: January 1, 2026

Our Commitment to Your Privacy

At Oasis Health Services, we understand that your health information is personal and private. We are committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable federal and state laws.

We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, notify you following a breach of unsecured PHI, and follow the terms of this Notice currently in effect.

We reserve the right to change the terms of this Notice at any time. Any changes will apply to all information we have about you. The new Notice will be available upon request, in our office, and on our website.

Your Rights Regarding Your Health Information

You have the following rights regarding the health information we maintain about you.

Right to Inspect and Copy

You have the right to inspect and obtain a copy of your health information, including medical and billing records. We may charge a reasonable fee for copies.

Right to Amend

If you believe your health information is incorrect or incomplete, you may request an amendment. We may deny your request in certain circumstances, but will provide a written explanation.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we have made of your health information, excluding disclosures for treatment, payment, and healthcare operations.

Right to Request Restrictions

You may request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. We are not required to agree to all requests.

Right to Confidential Communications

You may request that we communicate with you about health matters in a certain way or at a certain location. We will accommodate reasonable requests.

Right to a Paper Copy

You have the right to obtain a paper copy of this Notice of Privacy Practices at any time, even if you previously agreed to receive it electronically.

How We May Use and Disclose Your Information

The following describes the ways we may use and disclose your protected health information.

Treatment

We may use and disclose your health information to provide, coordinate, or manage your healthcare and related services. This includes consultations between providers, referrals, and prescription management.

Payment

We may use and disclose your health information to obtain payment for healthcare services, including billing and collections, eligibility verification, and coordination of benefits.

Healthcare Operations

We may use and disclose your health information for healthcare operations, including quality assessment, training, licensing, accreditation, and business management activities.

Family and Friends

With your permission or in emergency situations, we may disclose relevant health information to family members, friends, or others involved in your care or payment for care.

Public Health and Safety

We may disclose your health information when required by law, including for public health activities, abuse or neglect reporting, FDA oversight, and to prevent serious threats to health or safety.

Legal Proceedings

We may disclose health information in response to court orders, subpoenas, or other lawful processes, and for law enforcement purposes as permitted or required by law.

Uses and Disclosures Requiring Your Authorization

We will obtain your written authorization before using or disclosing your health information for purposes other than those described above, including:

  • Marketing purposes: We will not use or disclose your health information for marketing purposes without your written authorization.
  • Sale of health information: We will not sell your health information without your written authorization.
  • Psychotherapy notes: We will not disclose psychotherapy notes without your written authorization, except as permitted by law.
  • Other uses and disclosures: Any other uses and disclosures not described in this Notice will be made only with your written authorization.

You may revoke an authorization at any time by submitting a written request to our Privacy Officer. However, your revocation will not affect any uses or disclosures permitted by your authorization while it was in effect.

Special Protections for Mental Health Information

As a mental health provider, we are subject to additional federal and state laws that provide special protections for mental health and substance abuse treatment records. These laws may restrict the use and disclosure of your information beyond what is described in this Notice.

In general, we will not disclose mental health or substance abuse treatment information without your specific written consent, except in limited circumstances such as medical emergencies or when required by law.

Georgia law provides additional protections for mental health records. We comply with all applicable state laws regarding the confidentiality of mental health information.

Filing a Complaint

If you believe your privacy rights have been violated, you have the right to file a complaint. You will not be penalized or retaliated against for filing a complaint.

You may file a complaint with:

Our Privacy Officer

Oasis Health Services
11285 Elkins Road, Unit J-6
Roswell, GA 30076
Phone: (509) 381-6035
Email: info@oasishealthservices.com

U.S. Department of Health and Human Services

Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints

Contact Our Privacy Officer

If you have any questions about this Notice, our privacy practices, or if you would like to exercise any of your rights described above, please contact our Privacy Officer:

Address

11285 Elkins Road
Unit J-6, Roswell, GA 30076

Acknowledgment of Receipt

As a patient of Oasis Health Services, you will be asked to sign an acknowledgment that you have received this Notice of Privacy Practices. If you have any questions before signing, please ask our staff or contact our Privacy Officer.

Experiencing a Mental Health Crisis?

If you or someone you know is in immediate danger, please call 911 or go to your nearest emergency room. For crisis support, call or text the 988 Suicide & Crisis Lifeline.