Telehealth

Mental health care in New York

Oasis Health Services offers psychiatric care to patients throughout New York State by secure telehealth. Your visits are with a board-certified psychiatric nurse practitioner licensed in New York, from evaluation and diagnosis to ongoing medication management.

From New York City to upstate communities with fewer local options, telehealth lets you start care sooner and stay with the same provider.

Serving patients in New York City, Buffalo, Rochester, Yonkers, Syracuse, Albany, and communities across New York.

Start care in New York

Licensed in New York. Most major insurance accepted.

Our office is on Eastern time, the same as yours: Monday through Friday, 8am to 5pm EST.

Insurance accepted in New York

  • Aetna
  • Carelon
  • Cigna
  • OPTUM

Plans and networks vary. Verify your coverage before your first visit.

How telehealth works in New York

  • Be physically in New York during each visit: our providers are licensed state by state.
  • Join from a private, quiet space on a phone, tablet or computer with a camera.
  • Prescriptions are sent electronically to the pharmacy you choose.
How to prepare for a telehealth visit

Questions about care in New York

Do I need to be in New York during my telehealth appointment?

Yes. You must be physically located in New York during your telehealth appointment because provider licensing requirements vary by state. If you plan to travel, contact our team before your appointment to confirm your options.

What psychiatric services are available in New York?

Oasis Health Services offers Comprehensive Psychiatric Assessment, Therapy and Counseling, Medication Management, and Telehealth Services to eligible patients in New York. Appointments are provided through secure video visits.

Does Oasis Health Services accept insurance in New York?

Oasis Health Services accepts many insurance plans for eligible patients in New York, including Aetna, Carelon, Cigna, and OPTUM. Coverage and provider network participation vary by plan. Contact our team or use our insurance verification page to confirm your benefits before your appointment.

Can I receive psychiatric medication management through telehealth in New York?

Medication management may be available through telehealth when clinically appropriate. Prescribing decisions depend on your individual needs, applicable state and federal requirements, and the medication involved. Your provider can explain the options available to you.

How can I schedule a psychiatric appointment in New York?

Submit an online appointment request or call our team for assistance. The team will contact you about scheduling your first appointment. Please confirm current scheduling timelines with our team.

Experiencing a Mental Health Crisis?

If you or someone you know is in immediate danger, please call 911 or go to your nearest emergency room. For crisis support, call or text the 988 Suicide & Crisis Lifeline.

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